What is ClickSwitch?
ClickSwitch makes switching your current online payments, automated payments and direct deposits from your existing financial’s account to your Ripco Credit Union account. ClickSwitch removes the hassle of contacting all of your billers to make changes and helps ensure you don't miss a beat when you want to change financial institutions.
It’s fast, easy and secure!
How do I get started?
When you open a new checking account at one of our branches, we will provide you with a SwitchTrack code to allow you to switch your current online payments, automated payments and direct deposits to your RCU account. Your code will be used for logging into ClickSwitch and to begin setting up your switches.
If you open your new account online, an email with instructions on how to access ClickSwitch will be sent to you so you can get started setting up your switches.
It's that simple!
Is ClickSwitch secure?
Yes. ClickSwitch uses the latest in online encryption protection to gather and store your switch information. ClickSwitch adheres to the highest industry standards with regard to the security of your personal information.
Who do I contact if I need help setting up my switches or if I have questions?
Please reach out to us for assistance. You can call 715.365.4800 or email us at RCU-CS@ripco.org
How do I get started?
Once you’ve been enrolled, you’ll need the SwitchTrack code provided to you during enrollment, or you can activate your ClickSwitch account through the Welcome Email you receive.
Where do I get a SwitchTrack code?
We will provide you with a SwitchTrack code form when you are enrolled in the branch. You can also get your SwitchTrack code over the phone from an account representative when you call the credit union.
My SwitchTrack code isn’t working; what should I do?
Please contact the credit union for assistance with your SwitchTrack code.
What do I need to start my switch?
You’ll need to gather all of your automatic payment and direct deposit information to get your switches started. A previous statement is a great source of information for the automatic payments and direct deposits tied to an account.
How long will it take for me to submit a switch request?
Submitting a switch typically takes less than 90 seconds.
Once a switch has been submitted, when does a company receive the information?
Switches are processed and sent out within 24 hours of the switch being submitted.
How long will it take for my switch to be complete?
Once a company receives the form, automatic payment and direct deposit switches typically take 5-15 business days. Since the timeframe depends on the company receiving the switch request, it’s always a good idea to review your switch status page for the most current information regarding each switch and to continue monitoring your accounts. Timing for each switch can vary depending on the type of payment or deposit, the biller or depositor and the method needed to switch the payment or deposit.
How do I know if my payment or deposit has been switched?
The easiest way to check the status of a switch is to look at the “Status” column of your ClickSwitch account. Switches that have been completed and confirmed by your biller or depositor will display a “Completed” status. Switches that are still in process will display a “Mailed” status. For switches that have a mailed status for 15 days or more, we recommend contacting the company to confirm the switch is completed or check your account.
What if I forget to include an automatic payment or direct deposit when submitting my switches?
You can easily submit additional switches any time! Simply log in to your ClickSwitch account and click the correct tab in your Dashboard.