Important Security Alert
We are receiving a high number of inquiries from our members and want to remind you; Do NOT share details about your debit/credit cards or any other sensitive information - this includes partial account numbers, expiration dates, or security codes. We will NEVER ask you for these details. If you receive a suspicious call or message, hang up immediately and contact us at 715.365.4800. Thank you for your vigilance.
We’re not a fan of guessing games either. That’s why we give you access to your Platinum Credit Card or Platinum Rewards Card from anywhere with an internet connection.
Why do we want to know if you're traveling?
If we detect unusual activity on your account, it alerts our fraud department. If you typically use your credit card close to home, and a charge shows up somewhere else in the world, it could be a signal to freeze your account.
By letting us know your travel plans, we can ensure that you have access to your funds when you need them, wherever you may be.
If you’re planning to use your Ripco Credit Union debit or credit card while traveling, and you provide us with your travel information; we can note it to your account.
Please allow at least 48 hours prior to your departure for us to make sure your card(s) are noted with your plans and will be available during that time.
To report a lost or stolen credit card, call 1-800-449-7728.
