IMPORTANT NOTICE
Due to power outages caused by recent inclement weather, all Ripco locations will open at 10:00 AM on Monday, March 31st. We appreciate your patience and understanding as we work to reopen safely.
New and Enhanced Debit Cards
Be On The Lookout!
In our commitment to providing the highest quality member service and benefits available, Ripco Credit Union is constantly striving to improve ways to serve you, our members. That is why we are excited to announce some significant changes to our debit cards.
Enhanced debit cards are now on the way to our members, and you can expect to start seeing them in your mailboxes as soon as Friday, August 4, 2023!
What's new
New Updated Designs to Reflect our Community.
Your enhanced debit card design will be an updated version of the style you have currently.
Enhanced Security and Convenience
Our new Mastercard® debit cards not only have a new updated design, but will feature an EMV chip, ensuring the latest in ID theft protection. Whether you swipe to pay, or insert your debit card, it will now offer enhanced security measures, giving you peace of mind for all your transactions, be it in-store or online.
What's next
Activate Your New Card
To ensure uninterrupted access to your existing checking account, it's important to activate your new card.
You have multiple options to choose from. Select the method that's most convenient for you:
- Call Activation: Look for the number on the sticker attached to your new card. Call the number and follow the simple prompts to activate.
- ATM Activation: Head to any ATM and activate your card with ease. Insert your new card, enter your current PIN, and choose between a balance inquiry or cash withdrawal. Your card will be activated and ready to use.
- Branch Visit: If you prefer an in-person activation, visit either of our branches. A friendly team member will be more than happy to assist you in activating your new Debit Card.
- Phone Activation: Call the credit union directly by dialing 715-365-4800. Our team will guide you through the activation process over the phone, making it a hassle-free experience.
We understand the importance of keeping your banking services uninterrupted and we're here to help.
Update Your Billing Details
Remember to update your billing details for all automatic payments and recurring deductions. Many online shopping or ongoing subscriptions may be linked to your current debit card. With the new card, you'll receive a new expiration date and a new 3-digit security code on the back. Therefore, it's necessary to contact any auto pay vendors and provide them with your new card information.
Enroll for Card Alerts
Stay informed and in control of your card transactions by enrolling for card alerts through It'sMe247 Online Banking. Receive instant notifications for any card activity, ensuring you can quickly detect any unauthorized use and take appropriate action.
If You Haven't Received Your New Debit Card
If, for any reason, you haven't received your new debit card by August 14th, 2023, please reach out to our Customer Care Team at 715-365-4800. They will be happy to assist you and ensure you receive your new card promptly.
Your PIN Can Remain the Same
No need to reset your Personal Identification Number (PIN). Simply choose the same PIN you currently use during your card activation and it will remain the same, providing you with a seamless transition to your new Ripco debit card.
As always
We value your security and strive to provide you with the best banking experience possible. This new debit card will enhance our card management system and bring you new top-of-the-line security features.
If you have any further questions or need assistance, don't hesitate to contact us. Our team is here to provide you with the assistance and support you need.
Frequently Asked Questions
When will I receive my new Ripco debit card?
Your new Ripco debit card is in the mail! Watch your mail closely for its arrival. Once received, it will be available for use once activated.
What do I need to do with my old debit card?
Once your new Debit Card is activated, your old debit card will no longer be active. Please ensure to activate your new card as soon as it is received. Safely cut up or shred your old card to prevent any unauthorized use.
Will my automatic payments or recurring deductions continue to charge to my new card?
No, you will need to update your accounts that use your current debit card for payments. The new card comes with a new expiration date and a new 3-digit security code on the back, so you'll need to update your billing details accordingly. This will ensure your automatic payments and recurring deductions remain unaffected.
What should I do if I didn't receive my new debit card?
If you haven't received your new debit card by August 14th, 2023, please contact our Customer Care Team at 715-365-4800. They will be happy to assist you and ensure you receive your new card promptly.
Can my PIN remain the same?
Yes, your PIN can remain the same if you choose the same PIN number you currently use during the activation of your new debit card.
Are there any new features or benefits with the new Ripco debit card?
Absolutely! The new debit card comes equipped with an EMV chip, providing the latest in ID theft protection. Whether you swipe to pay or insert your card, transactions will be more secure than ever before.