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System Upgrade

We are currently in the process of upgrading our system to enhance your experience. During this time, you will not be able to access your online or audio account information and both locations will be closed Saturday, May 18th. We apologize for any inconvenience this may cause and thank you for your patience and understanding. 

Mobile Banking

Card Control

On-the-Go Control

New security and control

Introducing unprecedented, real-time control over your debit and credit cards through your smartphone or tablet. 

Ripco Credit Union Card Control adds another level of security to your cards by letting you decide how and when they can be used, and alerting you when any types of transactions you specify take place.

You can even use Ripco Credit Union Card Control to:

Benefits

Gain a new level of security and control over your money today.

Download the Card Control App

Download on the App Store icon

Get It On Google Play icon

Frequently Asked Questions

Can Ripco Credit Union Card Control be controlled from a desktop or laptop computer?

No, Ripco Credit Union Card Control can be controlled and viewed by either a smartphone or iPad.

Whom do I contact to get started or for support?

Please contact the credit union directly at 715-365-4800 with any support questions.

Will Ripco Credit Union Card Control work outside the U.S.?

Yes. If your phone has an internet connection, Ripco Credit Union Card Control will work. 

Does location functionality depend on phone signal?

An alert is triggered or a control is initiated by in-store transactions that occur outside of the area where your primary mobile device is located. The mobile device must have location services (GPS) enabled with permission to use the current location. If your phone is turned off, without cellular service, or does not provide GPS location coordinates it will use the last saved GPS location. However, if this situation occurs for more than eight hours, Ripco Credit Union Card Control temporarily ignores the My Location policies. Transactions would not trigger alerts or control denials based on My Location preferences during this time; however an alert would be generated informing you that a transaction was conducted. 

How long can I leave a card "off"?

You can turn your cards off, leave them off as long as you want to, and only turn them back on when you want to perform transactions. 

How many cards can each user set up?

There is no limit to the number of cards that you can set up, as long as the account is with a credit union offering the same controls and alerts at each location.

If I have two credit union accounts and a debit card with each, can I manage the different cards from the same Ripco Credit Union Card Control account? 

A separate account would be required for each card that belongs to different credit unions.

Are notifications via push, or do you have to be logged in?

Notifications are push notifications in app. You do not need to be logged in. 

Does the service time out (log off) after a period of time?

Yes, for security purposes this does occur.

What if I have my card turned off and a recurring utility bill wants to charge my card? Will that transaction be denied?

When the card is off, most card transactions are denied by the service and alerts are generated for attempted transactions. However, Auto-pay transactions and credits (deposits, returns and reversals) are exempt from this high-level control. 

 

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