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Mobile Banking

Mobile Deposit

Making Smart Phones Smarter

Ripco Credit Union’s mobile deposit feature is a simple way to use your smartphone to deposit checks into your checking account. This can also be referred to as “remote deposit capture” or simply “deposit capture.”

 

Mobile Deposit FAQ

Who can use mobile deposit?

In general, mobile deposit is available for Ripco members in good standing who maintain an active (not dormant) personal savings and/or checking account with Ripco and who have a current, accurate email address on file with us. Business accounts in good standing are able to use mobile deposit, but please note the transaction limitations.

Fiduciary accounts, such as trust or estate accounts, HSAs (health savings accounts) and IRAs (individual retirement accounts) are not eligible for mobile deposit.

What devices will support mobile deposit?

Ripco Credit Union’s mobile deposit is available within the iOS and Android apps. It can be used on iPhones, iPads and Android smartphones. Other devices may or may not have the capability and photo resolution to successfully process your mobile deposit.

What are the fees for mobile deposit?

There is no cost to deposit checks through mobile deposit at this time.

When will my deposit be credited to my account?

In general, mobile deposit received by 3 p.m. (Central Standard Time) on a business day will be posted by the end of that day. Mobile deposits received on Saturdays, Sundays, federal holidays or received after 3 p.m. on a business day will be posted by the end of the next business day.

If we encounter any issues with your mobile deposit, we will contact you through the It’s Me 247 secure Message Center and/or via phone within one business day. After submitting a check for deposit, please always verify through It’s Me 247 that the deposit has been completed. All deposits are subject to Ripco Credit Union’s Mobile Deposit Services Agreement.

What are the limits?

A maximum of five (5) checks per day can be deposited through mobile deposit, and only one check may be imaged in each mobile deposit. The maximum dollar amount per item (check) is $3,000.00, and the maximum daily limit is $3,000.00.

The rolling 30-day limit is $10,000.00. If you exceed the limit, mobile deposit will notify you that the transaction cannot be completed. Acceptance of any check — even if it is within the transaction limitations — is not guaranteed.

What happens if I have a check that exceeds my limit?

These items can be deposited at a Ripco Credit Union branch, or they can be mailed to 121 Sutliff Ave., Rhinelander, WI 54501.

What do I do with my check after depositing using mobile deposit?

Once you have confirmed the deposited funds have been credited to your account, securely store the check for 7–14 days before destroying it. This time buffer is important in the event the original check is required for any reason.

Do I need to endorse my check?

Yes. Before we can process your check for deposit to your account, it needs to be endorsed on the back as follows:

On the back of the check in the proper endorsement area, using these words:

Ripco Credit Union
Mobile Deposit Only
(Payee’s Signature)
(Date of Deposit)

What happens if I forget to endorse the check?

Un-endorsed or improperly endorsed checks will be rejected. After the check is rejected, you can endorse the check and deposit it again through mobile deposit.

Aside from the dollar limits, are there any checks that will not be accepted through mobile deposit?

Yes. Savings bonds, travelers checks, checks payable to “cash,” two-party checks, any checks from outside of the USA, and any checks that are post-dated or stale-dated (more than six months past the date on the check) are all ineligible for mobile deposit.

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