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System Upgrade

We are currently in the process of upgrading our system to enhance your experience. During this time, you will not be able to access your online or audio account information and both locations will be closed Saturday, May 18th. We apologize for any inconvenience this may cause and thank you for your patience and understanding. 


Protecting Yourself in a Digital World

Important reminders

Online scams are a growing problem in today’s digital world. As more and more of our financial transactions take place online, we are increasingly vulnerable to online scammers. That’s why we work so hard to make sure that EVERY member understands not only the latest scams, but also the steps necessary to protect themselves from becoming a victim.

Phishing scams are probably one of the most common types of online scams. They involve criminals sending emails or other messages that appear to come from a legitimate source, like a bank or a credit union. The message will usually ask the recipient to provide personal or financial information, such as a user-name, password, or credit card number. If the recipient responds, the scammer can use this information to gain access to their accounts and steal money or personal information. You should always be wary of emails or messages that appear to come from your credit union, even if they look legitimate. We will never ask members to provide personal or financial information via email or other messages. If you receive an email or message asking for ANY personal information - that appears to come from Ripco, do not respond. Instead, contact us directly to verify the authenticity of the message. 

Another common type of online scam is malware scams. Malware is malicious software that can be installed on a computer without the user’s knowledge. Once installed, the malware can be used to steal personal and financial information, such as passwords, banking information, and credit card numbers. Credit union members should be aware of the risks posed by malware and take steps to protect themselves. The best way to protect yourself is to install an anti-virus software on your computer – but only a software product that you have solicited. Meaning – do not download a product where they have offered you a “free anti-virus software”.

Additionally, you should never give out personal or financial information online unless you are sure it is going to a secure website. 

And finally, social engineering scams are yet another type of online scam. These scams involve criminals trying to trick people into giving out personal or financial information. The scammers may use phishing emails or messages, impersonate a customer service representative, or use other tactics to try to get people to give out their information.  The best way to protect yourself is to never give out personal or financial information unless you are absolutely certain it is going to a secure website – and NEVER to someone over the phone. 

We’ve reminded you of just a few of the different types of online scams that you should be aware of, and the steps you can take to protect yourself from becoming a victim. By following these tips, you can help us to protect you, your assets, and your personal and financial information. Visit our Fraud Prevention page for additional information HERE.

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