Ripco Credit Union representatives will never contact you and ask you to enter or say any personal information, account number or card number by email, text or phone.
We urge you to be diligent in protecting your personal information. We or our fraud alert service may call to validate charges for security purposes, however you will not be asked for your card number or for your security code, so you should never give that information out in a contact not initiated by you.
As always, it is very important for you to monitor your account activity very closely. If you use It’s Me 247 online, CU*Talk audio response/telephone service, mobile and/or text service, please log in frequently to review your account activity, and report any unusual or unexplained transactions to us immediately. We recommend that you take advantage of the “Alert” capabilities of It’s Me 247 and subscribe today. Simply log in and go to Info Center, then click on eAlert Subscriptions. These automated alerts can give you a “heads up” notice of a low account balance or large withdrawal. If you do not use our electronic services, please be sure to monitor all of your account statements promptly and thoroughly, and report any discrepancies to us immediately.
We urge you to be diligent in protecting your personal information. Reports of scamming and phishing attempts are in the news every day, and we don’t want you to be a victim.
Your security is very important to us, and we will take all steps necessary to ensure your account and personal information is protected. If you need assistance please call us at 715-365-4800 (Rhinelander), 715-479-4491 (Eagle River) or toll-free at 1-877-365-4800.